Kristin J. Arnold, MBA, CMC, CPF, CSP is the president and founder of Quality Process Consultants, Inc., with offices in Scottsdale, Arizona and Cape Traverse, Prince Edward Island, Canada. As a professional facilitator specializing in high stakes meeting facilitation, interactive speaker and engaging trainer and consultant, Kristin Arnold is passionate about teamwork, engagement, action and momentum.Kristin’s passion for teams is reflected in her writing, speaking, facilitation and consulting. She is the author of several books in the Extraordinary Team Series (Team Basics, Email Basics and Team Energizers), as well as a newspaper columnist and contributing author to a myriad of other team-based books, such as The IAF Handbook of Group Facilitation. Kristin Arnold latest book, Boring to Bravo was published in August, 2010.Featured in numerous publications such as Harvard Business Update, USA Today and Selling Power, Kristin knows what it takes to lead, facilitate and participate in high performing teams.

Access Kristin’s team building resources here.

Key takeaways include:

  • How to handle conflict when participants have personal agendas.
  • What questions work best to stimultate the creativity in groups.
  • How to effectively facilitate remote meetings so technology doesn’t get in the way.

dougdevitre

Organizations bring in Doug Devitre from St. Louis, Missouri USA when they want to dramatically increase operational performance, create breakthrough value propositions, and serve customers beyond geographical constraints on a minimal budget. For more than a decade he has been setting trends with how organizations engage customers with social media, video marketing, and custom-built software applications. Doug’s book Screen to Screen Selling published by McGraw Hill pioneered the way sales professionals sold homes without being physically present before the COVID-19 pandemic. He is one of a select few who have earned the Certified Speaking Professional Designation from the National Speakers Association and has experience as a REALTOR.

View all posts