Why a whole new strategy?
Because associations must build a new list of prospects rather than working from an existing member list (which has been their bread and butter in the past).
In other words, if you have a list of 15,000 members and have an initiative to start a pre-license school, consumer advocacy program, or political campaign then your members are not your primary targets and only serve as referral agents at best.
This means we must as an association reinvent our strategy, our tactics and plan out a roadmap to coordinate all of these activities otherwise wander hopelessly from activity to activity and get poor results.
So is it really worth creating a consumer centric campaign?
A whole new strategy means…
- Using existing talent or finding specialist who have experience in launching consumer centric campaigns.
- Developing and mastering new skill sets using new tools and software aimed at producing results.
- Creating and deploying new job descriptions around new tactics to those are accountable for reaching specific deadlines.
- Constructing new offers, sales pages, and email campaigns centered around the consumer to enter into the online sales funnel
- Allocating enough time to deliver the launch successfully and identifying potential roadblocks ahead of time.
- Creating benchmarks and measures for success throughout the campaign to ensure progress is made.
- Setting aside time to measure the results from online campaigns.
- Improving the results by honing job descriptions, systems and online communication portals.
What does most leadership say when a new initiative is created?
We can have the marketing and communications department do that!
- I have enough on my plate now and you want me to do what?
- Am I getting paid any extra for doing all this new work?
- If I have to learn one more new thing I think I’m going to quit.
- Good think I only have 2 more years left before retirement.
- Budgets are stretched and misappropriated because a lack of attention to resources and real time to market.
- Staff get overwhelmed to learn new skills that is not in their current job description.
- Proper benchmarks are not set results are not measured regularly because other pressing deadlines are a distraction.
- Other projects suffer because of lack of attention and reassignment to new activities.
- Weak offers are poorly constructed and have low conversion rates.
Let’s get back to the process of building the list, creating the offer, and the copy.
If you have to build a new list then you can’t 100% rely on your existing channels and members because most communication benefits the member as opposed to the consumer.
A list (essentially a spreadsheet) can include first name, last name, email address, address, phone #, etc. The more personal information you ask for the less people will subscribe but will be higher quality. Email address is one I would require to be added to the list and as you build a relationship by offering value to “what’s in it for them” then they will give you additional personal information such as like as interests which can be used for further segmentation for future campaigns.
All lists are created by offering something unique, has immediate value, and a desire to earn more, do more, or save time making mistakes. This happens by creating a special report directed at their primary fears from which you have the answers to however may not be explicitly communicating that in a format easy to receive, digest, and share with others who have similar interests, i.e., other friends who can benefit from your value proposition.
You can build a list by having others buy a product however it is more likely it is much easier and faster to give away something (downlaodable intellectual property) than to expect them to buy now.
For example I would create an offering the “10 Mistakes New Agents Make When Getting Their Real Estate License” and deliver it using an email auto-responder with emails being sent one per day with a video message and/or some other content that benefits them. The trick is to include only insert one resource to access each email and then when they receive the value added bonus there is only one link to take action. BUY NOW!
- Build the list.
- Create and improve the copy.
- Create and improve the offer.
Here is your roadmap expressed as a mindmap
Building the list tactics, skill sets, and tools.
- Sponsored banner ads
- Google PPC
- Facebook ads
- Retargeting on other websites
- Facebook updates, tagging, commenting, and links
- Twitter updates, mentions, hashtags, pictures, and links
- Linkedin updates, group discussions, commenting, and links
- YouTube videos
- Blog posts
- Pictures, info graphs, and mind maps
- Slideshare presentations
- HTML design
- A/B split testing
- Online opt-in forms
- Keyword identification and optimization
- Including keywords in content, descriptions, tags, ALT tags, link tags, etc.
- A/B testing of offer page
- A/B testing of email subject lines
- A/B testing of images linked to offer pages
- A/B testing of written copy on on offer page
Improve the message (copy) tactics, skill sets, and tools.
- Ask provocative questions when introducing the offers.
- Invoke desire, logic, and fear into call to actions.
- Create waterfall of interest when reading subsequent lines in the message to create excitement.
- Hire a professional copywriter.
- Use an article spinner to create variations of the message to be used in future blog posts to avoid redundancies and SEO penalties of using same content.
Create the offer tactics, skill sets, and tools.
- Create the offer in Constant contact, Mailchimp, or other email software that has multiple opt-in option. These might include opt-in by text, by email or even scan by QR code.
- Place the offer URL (example http://packthemin.com) in as many different online communication channels as possible.
- Create trackable URLs to benchmark effectiveness of online marketing campaigns.
- Record audio segments of presentations or ask SMEs (subject matter experts) for files to be included.
- Create other bonus content the consumer can benefit from.
- Learn Optimize Press or other squeeze/sales page software to create the offer as a landing page used in marketing.
- Share Slideshare or PowerPoint presentations for those who take action now.
- Share templates, scripts, and diagrams from Dropbox or Box.net before, during or after the offer is confirmed.
- Buy low cost items on Amazon.com ($2 or less) to give as bonuses.
Roadblocks to the transition:
- We too often we milk the same change agents for support and have already burnt them out to support a new cause.
- Our home page is cluttered with too many calls to action from which we typically send online traffic.
- Consumer is confused with member related calls to action and a confused mind says no.
- We seek new marketing strategies in which we have no previous experience and rely on staff to become overnight experts.
How to Overcome the Roadblocks
If I were the executive of a firm I would do this…
Things that won’t work.