My computer won’t turn on, the screen isn’t lit, my computer froze, the program is not working, I can’t find that button, how do I do that?  All of these reasons can completely freeze us from moving forward.  The simplest problem monuments into dramatic problems.  Then what?

We must assume that we are going to make mistakes in using our computer, cell phone, faxes, email, video, or server.  If we don’t make mistakes then we should be worried.  As long as the lessons learned paramount steps in the right direction we will move faster, save money, and provide a higher level of service that our customers expect.

Make mistakes.  Make them often.  Just never make the same mistake twice.


Organizations bring in Doug Devitre from St. Louis, Missouri USA when they want to dramatically increase operational performance, create breakthrough value propositions, and serve customers beyond geographical constraints on a minimal budget. For more than a decade he has been setting trends with how organizations engage customers with social media, video marketing, and custom-built software applications. Doug’s book Screen to Screen Selling published by McGraw Hill pioneered the way sales professionals sold homes without being physically present before the COVID-19 pandemic. He is one of a select few who have earned the Certified Speaking Professional Designation from the National Speakers Association and has experience as a REALTOR.

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